Call Tracking and Analytics

Communify's illia Integration Platform provides real-time screen pops and advanced call analytics for Acumatica customers using GoTo Connect for business telephony. You can easily view relevant customer information from your acumatica system that is instantly displayed within a pop up window on your computer when an inbound call is received or an outbound call is made.

This allows staff to operate more efficiently, and provides a better customer experience as your teams will have account info and historical conversation data immediately displayed, with new data syncing back to acumatica from the 'call notes' section of illia.

With illia by Communify, connecting your GoTo Connect phone system with Acumatica for powerful real time integration benefits has never been simpler.

Communify is a vertically focused business intelligence platform. It is an engagement, call tracking and analytics platform that presents easy to understand data and analysis using a modern user-centric approach under one umbrella. Communify’s platform is illia. Our Specialization within a few key markets allows us to keep up with the leading trends and latest news within the industries we serve, providing a better outcome for our clients and partners.