Discover The RIC Group's Supply Chain Solution – a cutting-edge, real-time Warehouse Management System (WMS) and Transportation Management System (TMS) that revolutionizes your warehouse and delivery operations. Our best-in-class solution is tailor-made for your success, offering unparalleled personalization capabilities. With seamless integration across your entire supply chain, it empowers you to take charge with proactive disruption management and adapt in real-time to seize every opportunity.
The RIC Group's objective is to revolutionize warehouse operations through the digitalization of end-to-end supply chain processes. By doing so, we empower our customers with real-time visibility, enabling data-driven decision-making and ensuring on-time deliveries to customers. Our innovative solution is designed to streamline the entire supply chain, reducing complexity and significantly boosting overall productivity.
We had a positive experience working with the RIC group, also great success in making the Inventory Count work in an effective manner. The management and scanner connection works fine.
We are a food distributor that has been using TB04 for over a year. We've been pleased with it's ability to support our business and bring efficiency our operations. The main functions we use within the tool are receiving, picking, transfers and inventory counts.
PRO
- Ability to handle catch-weight, a food distribution requirement.
- Ability to integrate with Acumatica, our ERP system.
- Ability to quickly diagnose issues using log data without having to get on the server
- Development team is responsive and open to creation of SOWs to build additional custom features.
CON
- Messaging to users within the user interface is sometimes cryptic and takes support resources to explain to users what is happening.
- Certain operations such as putaway can be slow.
- Australia-based team hours can be out-of-sync with hours of US-based operations.
Response from Paul Ellis, The RIC Group:
We appreciate that you have trusted our TB04 solution to support the growth of FoodMaven. Thank you for the thoughtful feedback, this is crucial as we continue to build our solution to optimize the experience for our users.