Software Company Smartnumbers Streamlines Operations and Scales Internationally with Acumatica Cloud ERP

Smartnumbers delivers telecom business continuity, security, and resiliency services to call centers via its own SaaS platform. The UK company struggled with 12 disconnected, on-premises systems that hindered visibility, efficiency, and data access. They used two billing systems, Salesforce, and separate applications for expenses and purchase orders. Employees spent a lot of time moving data and reconciling it between systems. Month end reporting took up to 10 days.

With Acumatica, Smartnumbers reduced IT costs by 80%, streamlined processes with up to 90% saving time, and cut month-end close from 10 days to 1. Real-time data access improved decision-making, while the intuitive interface boosted user adoption. The platform’s scalability supported international expansion, enabling seamless operations across multiple currencies and regions.